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Privacy Policy

Last updated: January 2025

Privacy Policy

Introduction

Welcome to our Privacy Policy page. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our services. Our goal is to be transparent about our practices and to ensure that you understand your rights regarding your personal information.

Information We Collect

Personal Information: We may collect personal details such as your name, email address, phone number, and payment information when you sign up for our services or make a purchase. This information is essential for us to provide you with our services efficiently and effectively.

Usage Data: We gather information about how you use our website and services, including your IP address, browser type, and pages visited. This data helps us understand user behaviour and preferences, allowing us to improve our offerings continually.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us remember your preferences and tailor our content to your needs. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our site.

How We Use Your Information

We use your information to:

  • Provide and improve our services based on user feedback and usage patterns.
  • Process transactions and send you confirmations, ensuring that you receive timely updates regarding your purchases.
  • Communicate with you about updates, promotions, and customer support, keeping you informed about news and offers that may interest you.
  • Analyze usage to enhance user experience, enabling us to identify areas for improvement and develop features that meet user needs.
  • Comply with legal obligations, ensuring that we adhere to applicable laws and regulations pertaining to data protection.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties that assist us in operating our website and services. These partners may include payment processors, hosting services, and customer support providers who are bound by confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights and safety. This includes situations where we must comply with a subpoena, court order, or other legal processes.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, and secure server environments. Despite our best efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data. However, we continuously evaluate and improve our security practices to mitigate risks.

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you, allowing you to understand what data we collect and how it is used.
  • Request corrections of inaccuracies, ensuring that your information is up-to-date and accurate.
  • Opt-out of marketing communications, providing you with control over the promotional content you receive from us.
  • Request deletion of your data in certain circumstances, enabling you to exercise your right to be forgotten under applicable laws.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about our privacy practices, please do not hesitate to reach out to us at:

Email: info@samoa.ltd.uk
Phone: +441942 850600
Address: SAMOA Ltd, Asturias House, Barrs Fold Road, Wingates Industrial Park, Westhoughton  BL5 3XP

Thank you for trusting us with your personal information. We are committed to maintaining the privacy and security of your data, and we appreciate your confidence in us. Your privacy is our priority, and we will continue to work diligently to protect it.